Asst. Service Manager - RideNow Georgetown
RideNow Powersports
- Experience
- 2+ yrs
- Location
- Georgetown, Texas, United States
- Job type
- Full-time
About the role
RideNow Powersports - Georgetown is looking for a Asst. Service Manager who’s ready to deliver top-tier service!
What You’ll Do:
- Lead your team, manage operations, and ensure an outstanding experience for every customer.
- Oversee scheduling, workflow, productivity, parts coordination, and repair order accuracy
- Drive key performance metrics: service revenue, labor hours per RO, upsell %, CSI scores, technician efficiency, and profitability
- Lead and develop your team through ongoing coaching, performance management, and training
- Collaborate with other department heads to streamline communication and maximize the overall dealership experience
- Ensure all safety standards and manufacturer requirements are consistently met
- Resolve customer concerns with professionalism and urgency, reinforcing our reputation for top-tier service
- Monitor and manage the service pipeline daily, reviewing all open ROs for accuracy, completion, and customer communication
- Maintain accurate records and ensure proper cashiering and documentation practices
- Foster a strong team culture with a focus on accountability, continuous improvement, and results
About RideNow Powersports
Sells and services motorcycles, ATVs, and other powersports vehicles.
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