Account Executive

Overview

Company name: RichpaneI | HQ Location: San Jose, California | Website | LinkedIn

Role: Account Executive

• Experience: 2-6 years
• Salary range: Rs. 50-60 lakhs per annum
• Location: Bangalore
• Type: Full-time

About the Role
We are looking for a driven and results-oriented Account Executive to join our high-performing sales team. In this role, you’ll report directly to the CEO, giving you unparalleled exposure to strategic business discussions and the opportunity to make a tangible impact from day one.

Key Responsibilities

1. Own and manage the end-to-end sales cycle—from prospecting to closing deals
2. Build strong relationships with potential clients and deeply understand their needs
3. Collaborate with internal teams (marketing, product, customer success) to align sales efforts
4. Consistently achieve and exceed sales targets
5. Provide feedback from the field to help shape product and business strategies
6. Represent the company at key industry events, webinars, and demos

What We're Looking For

1. Proven track record in B2B sales or account management
2. Excellent communication, negotiation, and interpersonal skills
3. Strong understanding of sales processes and CRM tools
4. Self-starter mindset with the ability to thrive in a fast-paced environment
5. Comfortable working directly with leadership and cross-functional teams

About us

We started Richpanel to help businesses build experiences that require zero (or almost zero) customer service. This does not mean being unavailable for your customers. But it means that you should be so obsessed with your customers, that you study their experience, every edge case, and build for it. If you think about it you only contact customer service when something breaks or you have an edge case that the app is not equipped to handle. If everything works and does what you expect it to - you will never contact customer service.

The concept may sound far-fetched but it’s very attainable. When was the last time you contacted customer service at Facebook or at Zoom? The big tech companies have been building such experiences for years and that’s how they earn them our customer’s trust & our repeat business. This is what gives them the operating leverage. While other businesses hire thousands of agents, the big tech lets their product do most of the work.

Our product is inspired by the likes of Amazon and Uber. Uber has a dedicated team called ‘Customer Obsession Engineering’ that works exclusively to create product-led support experiences. We are on our way to create better than Amazon/Uber like experiences for all businesses, without needing engineers and without needing weeks to go live.