Senior Partner Account Manager – Strategic Partnerships (DevOps & Atlassian Ecosystem)

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

Read about our mission, story and values here.

To find out more about our perks, click here.

Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

Thriving At Rewind

We embrace the fast-paced, ever-changing nature of startup life. If you love working with speed, agility, and creativity, you’ll feel right at home here. Here's what it takes to succeed with us:

• Team-First Mentality: We put teamwork at the core of everything we do, believing that we are better when we are together. Success is shared, and when the team wins, we all win.
• Performance-Driven Mindset: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. We go beyond meeting expectations - we aim to exceed them.
• Flexible Work-Life Approach: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.
• Customer Centricity: Our commitment to customers shapes everything we do. We listen, build relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused on solving problems that matter most to our users.
• Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our success.
• We Make Time for Fun: We work hard and make time to enjoy the journey. It’s not just about hitting milestones—it’s about making the experience rewarding along the way.
  
  

We’re looking for a strategic, data-driven, and innovative Senior Partner Account Manager (PAM) to take our DevOps and Atlassian-focused partnerships to the next level. In this high-impact role, you’ll own the partner lifecycle end-to-end — from acquisition to enablement to revenue acceleration — and play a key role in scaling our fastest-growing business segment.

You’ll bring strong experience working in SaaS ecosystems like Atlassian, GitHub, and Azure DevOps, and you’ll be responsible for driving partner-sourced revenue while continuously looking for ways to optimize and scale using automation, AI, and analytics.

Your Responsibilities

• Partnership Growth Strategy: Develop and lead scalable partner strategies across the DevOps and Atlassian ecosystems, leveraging insights from market trends, customer needs, and product opportunities.
• Partner Acquisition & Enablement: Identify, recruit, and onboard strategic partners (resellers, GSIs, MSPs, and consultants) with a strong fit for our cloud backup products.
• Revenue Ownership: Own partner-sourced and influenced revenue outcomes, using data to forecast, track, and continuously improve performance.
• Cross-Functional Collaboration: Act as the bridge between Partnerships, Sales, Product, Marketing, and Customer Support to build joint go-to-market plans, align messaging, and remove barriers to partner success.
• Data & AI Enablement: Use CRM, PRM, and AI-powered tools to identify partnership opportunities, streamline workflows, and uncover leading indicators of success.
• Partner Relationship Management: Deepen partner engagement through structured QBRs, enablement plans, and high-touch support, with a focus on long-term mutual growth.
• Thought Leadership: Share insights internally and externally on best practices, ecosystem shifts (e.g. Atlassian Cloud migrations), and how Rewind can continuously adapt and innovate.
• Continuous Innovation: Proactively identify areas to improve how we partner — including onboarding, training, co-selling, and co-marketing — and experiment with new approaches to drive outcomes at scale.
  
  

Qualifications

We are looking for candidates who have 6–8+ years of experience in SaaS partnerships, channel sales, or ecosystem development with a strong track record of driving revenue and closing net-new partnerships in complex technical ecosystems (preference will be given to candidates with Atlassian or DevOps experience).

You Also Have

• Experience working cross-functionally with Sales, Product, and Marketing teams to launch GTM initiatives.
• Proficient in using CRM/PRM tools (Salesforce, Partnerstack, etc.) and data to drive decisions.
• Familiarity or curiosity with AI-powered tools for sales, outreach, and analysis (e.g. Salesloft, Gong, ChatGPT, Clari).
• Comfortable presenting to both technical and business audiences; excellent written and verbal communication skills.
• Highly self-directed, entrepreneurial, and motivated by outcomes, not just activity.
• Ability to travel internationally for events, partner summits, and strategic meetings.
  
  

Nice to Have

• Experience building or optimizing partner programs from the ground up.
• Previous work in companies undergoing ecosystem expansion or product-led growth.
• Knowledge of sales enablement platforms and partner marketplaces (e.g., Atlassian Marketplace).
• please note that some of our perks may vary based on geographical location
  
  

How Rewind Will Support You

We know that enjoying the journey is just as important as reaching our goals. We work hard to create a positive, inclusive environment where fun and laughter are part of our everyday routine. We also offer a variety of benefits to support your success both at work and in your personal life which includes but is not limited to:

• Flexible work hours
• Employee stock options
• Health benefits
• 3 weeks vacation
• 7 life leave days
• 2 Level Up days for professional development
• 1 volunteer day
• Summer Fridays and office closed during the holiday break in December
• 4 week sabbatical after 4 years with us
• Paid parental leave
• $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
• $1000/year wellness/home office allowance
  
  

Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. We value how each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We strongly encourage candidates of all different backgrounds and identities to apply.