Support Specialist (Complaints) - English

Our Complaints Team is looking for an enthusiastic, highly organised, and detail-oriented person to play an active role in the quality assurance and improvement of our growing global company 🚀 You'll be the owner of all complaints, creating a process that's fair and transparent. You'll be in charge of getting to the bottom of things, so you'll have to work closely with other colleagues, both internally and externally, to always deliver an outstanding customer experience 💻 You'll also be responsible for root-cause analysis, quality control, and cooperation with regulatory bodies. And because we're invested in your success, we want to offer you a range of opportunities as your career progresses at Revolut!

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.