Customer Onboarding and Success Manager (Employer of Record)

With our new Employer of Record (EOR) feature, Revolut is redefining the future of work by empowering businesses to compliantly hire and pay employees across the globe. As we rapidly expand our B2B offering, we're looking for a self-starter, results-driven Customer Onboarding and Success Manager to set up this function from the ground up. You'll be responsible for delivering an outstanding experience across the entire customer lifecycle: from enabling customers to use our platform to hire their first employee to driving deeper adoption of our services. This is a role with material impact on both customer acquisition and retention, since you'll be at the frontline of our business and will interact directly with customers. You'll also be the voice for customers within Revolut, collaborating closely with Product and Engineering teams to build a best-in-class offering.

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.