BMC Software
Website:
bmc.com
Job details:
Description and Requirements
"At BMC trust is not just a word - it's a way of life!" Description And Requirements
CareerArc Code
CA-JF
Hybrid
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.
We are seeking a Product Owner, Revenue Intelligence Platform & Data Quality to support the Go-to-Market organization by owning, improving, and scaling our revenue intelligence platform capabilities, with a primary focus on Aviso AI. This is an individual contributor role that operates with strong product ownership responsibility. The role will be responsible for platform administration, data quality, metric validation, Salesforce integration alignment, dashboard and insight development, forecast and pipeline inspection support, and business process improvement. The ideal candidate has hands-on experience with Aviso AI, deep knowledge of Salesforce CRM data/model/integrations, deep understanding of B2B revenue operations, and the ability to translate business needs into reliable platform capabilities, trusted analytics, validated metrics, and actionable insights for executive revenue management. This role reports into the Sales Data & AI team and will work closely with the GTM teams, Revenue Operations, IT, and external platform vendors.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Revenue Intelligence Platform Ownership
- Serve as the product owner and platform lead for Aviso AI and related revenue intelligence capabilities.
- Own platform administration, configuration support, dashboard enhancements, AI insight enablement, prompt refinement, user feedback, and business value delivery.
- Partner with the GTM business stakeholders to ensure the platform includes the critical capabilities required to run revenue operations effectively.
- Translate business needs into platform requirements, feature requests, user stories, acceptance criteria, dashboards, workflows, prompts, and enhancement roadmaps.
- Partner with vendors to troubleshoot issues, validate releases, test new capabilities, influence roadmap items, and ensure business-critical features are incorporated into the platform.
- Data Quality, Validation, and Metrics Trust
- Lead data quality and validation efforts across Aviso AI, and related revenue intelligence outputs.
- Validate key revenue metrics, dashboard outputs, forecast views, pipeline views, AI-generated insights, and executive reports for accuracy, consistency, and business trust.
- Identify, investigate, and resolve data quality issues related to accounts, opportunities, forecasts, activities, users, roles, territories, hierarchies, pipeline, bookings, renewals, and other GTM data domains.
- Reconcile metrics across Salesforce, Aviso AI, BI dashboards, executive reporting, and source-of-truth data platforms.
- Partner with Data & AI, IT, Revenue Operations, and vendors to improve data mappings, metric logic, refresh timing, hierarchy alignment, field definitions, and integration reliability.
- Ensure revenue metrics are explainable, repeatable, and aligned with approved business definitions.
- Forecast, Pipeline, and Revenue Operations Support
- Support revenue operating rhythms including forecast reviews, pipeline inspection, deal reviews, executive business reviews, leadership performance reviews, and leader-level reporting.
- Improve platform workflows that help leaders inspect pipeline health, forecast confidence, deal risk, coverage gaps, sales execution, data hygiene, and performance trends.
- Partner with business stakeholders to redesign processes where needed to improve forecast discipline, pipeline inspection, platform adoption, data hygiene, and executive visibility.
- Ensure the platform supports key revenue operations capabilities such as pipeline coverage, forecast accuracy, deal progression, stage movement, commit/best case analysis, slippage, renewals, and sales productivity.
- Analytics, Dashboards, and Business Analysis
- Build, enhance, and maintain dashboards, reports, scorecards, executive views, and role-based insights within Aviso AI and related platforms.
- Analyze Salesforce CRM, Aviso AI, and GTM data to identify business trends, metric discrepancies, adoption issues, process gaps, pipeline risks, and forecast opportunities.
- Conduct business analysis and data analysis outside of Aviso AI as needed to support GTM priorities, performance reviews, platform decisions, and strategic revenue initiatives.
- Develop business-ready narratives, insights, and recommendations that help leaders understand what is happening, why it is happening, and what actions should be taken.
- Support AI-driven prompts, MIKI-style insights, recommendation templates, and guided revenue intelligence experiences.
- Stakeholder Partnership and Enablement
- Act as a bridge between the Data & AI team, Sales teams, Revenue Operations, IT, and platform vendors.
- Gather stakeholder feedback, prioritize enhancements, and drive continuous improvement of the revenue intelligence platform experience.
- Create user documentation, prompt guides, training materials, best practices, and enablement content to improve adoption.
To ensure you’re set up for success, you will bring the following skillset & experience:
- 8+ years of experience in Revenue Operations, Sales Operations, GTM Analytics, Revenue Intelligence, Business Systems, CRM Analytics, Data & Analytics, Business Analysis, or a related role.
- Hands-on experience with Aviso AI is required.
- Strong understanding of Salesforce CRM data, including accounts, opportunities, forecasts, activities, users, roles, territories, sales hierarchy, pipeline, products, and revenue objects.
- Strong experience with data quality, data validation, metric reconciliation, reporting accuracy, dashboard validation, and root-cause analysis.
- Strong understanding of B2B revenue operations processes, including pipeline management, forecasting, deal inspection, sales stages, renewals, account planning, territory management, and executive revenue reviews.
- Experience supporting integrations between Salesforce CRM and revenue intelligence, forecasting, BI, or analytics platforms.
- Experience translating business requirements into platform enhancements, user stories, acceptance criteria, dashboards, workflows, or process improvements.
- Experience building or enhancing dashboards, reports, scorecards, and executive views in Aviso AI, Salesforce, Tableau, Power BI, CRM Analytics, or similar platforms.
- Strong analytical skills with the ability to investigate data issues, validate metrics, identify trends, reconcile discrepancies, and explain findings to business stakeholders.
- Strong communication skills with the ability to work effectively with CRO Office stakeholders, Sales leaders, Revenue Operations, Data & AI, IT, and vendors.
- High attention to detail and strong commitment to data accuracy, platform reliability, metric consistency, and business trust.
- Ability to work independently, manage multiple priorities, and drive outcomes in a fast-moving GTM environment.
Whilst these are nice to have, our team can help you develop in the following skills:
- Experience with Clari, Gong Forecast, Salesforce Forecasting, or other revenue intelligence and forecasting platforms.
- Experience with SQL or data analysis using Snowflake, Databricks, BigQuery, Redshift, SQL Server, or similar platforms.
- Experience validating Salesforce-to-platform integrations, including field mappings, refresh timing, hierarchy alignment, data transformations, metric logic, and reporting outputs.
- Experience with Tableau, Power BI, Salesforce CRM Analytics, or other BI and visualization tools.
- Experience supporting CRO-level reporting, executive operating rhythms, sales forecast calls, pipeline reviews, or GTM leadership reviews.
- Experience working in enterprise B2B SaaS, software, technology, or subscription-based business models.
- Familiarity with data governance, KPI definitions, metric catalogs, role-based reporting, hierarchy-based access, data lineage, and data quality management.
- Experience supporting AI-powered analytics, prompt-based insights, MIKI-style recommendations, GenAI-enabled insights, or responsible use of AI in business workflows.
- Experience partnering with vendors to test new capabilities, resolve platform issues, influence roadmap items, and improve platform adoption.
- The ideal candidate is a product-minded revenue intelligence professional who is hands-on with Aviso AI, strong in data quality, comfortable with Salesforce CRM data, and deeply familiar with how B2B revenue teams operate.
- They can work directly with the CRO Office, understand executive revenue questions, inspect the underlying data, identify metric or integration issues, and turn business needs into platform capabilities that improve decision-making.
- They are analytical, detail-oriented, business-focused, technically comfortable, and highly collaborative. They know how to go deep into the data while also communicating clearly with senior business stakeholders. They are passionate about improving revenue execution through trusted data, validated metrics, strong platform adoption, AI-enabled insights, and better business processes.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
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Returnship@BMC)
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