Retail Store Manager

Cocoon Fine Rugs

Website: cocooncarpets.com
Job details:

Job Title: Luxury Retail Store Manager

Company: Cocoon Fine Rugs - www.cocooncarpets.com

Location: Delhi (M. G. Road, New Delhi - 110030)

Salary: Based on skills and experience

Company Overview:

Cocoon Fine Rugs, a distinguished name in luxury carpets and rugs, is celebrated for its exquisite craftsmanship, contemporary aesthetics, and premium quality. As part of the Choudhary Exports Group, a third-generation manufacturer and exporter, the brand has over 40 years of expertise in the industry. With a strong foothold in both Indian and international markets, Cocoon Fine Rugs serves high-end clientele, interior designers, and luxury retail customers. Operating through 7 City across India, the brand is recognized for its exceptional artistry and global presence in the luxury home décor space.

About the Role:

We are seeking a Luxury Retail Store Manager to oversee our store operations in Store. The ideal candidate has a passion for luxury products, outstanding communication skills, and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

• Manage day-to-day store operations from opening to closing, ensuring compliance with Standard Operating Procedures (SOP).

• Drive store sales and achieve sales targets, processing product sales and providing exceptional customer support.

• Maintain accurate store records, monitor inventory, and ensure the store is visually appealing and well stocked.

• Oversee store and warehouse/storage management, ensuring proper handling and movement of rugs.

• Conduct regular stock assessment, reconciliation, and inventory audits.

• Foster a positive shopping environment and maximize sales opportunities.

• Assist customers with product selection, creating excitement around our brand.

• Act as a brand ambassador, converting walk-in traffic into loyal clients.

• Build and nurture client relationships to encourage repeat business.

• Develop and maintain strong coordination with architects and interior designers to generate business opportunities and drive sales growth.

• Manage and support home shopping and home demo visits, ensuring premium customer experience at client locations.

Requirements:

• Proven experience in retail, with a preference for luxury retail, home décor, luxury interiors, home furnishing industries preferred.

• Experience in inventory control, storage management, and stock audits.

• Exposure to home shopping/home demo sales will be preferred.

• Experience in working with architects and interior designers will be an added advantage.

• Excellent communication and interpersonal skills.

• Strong customer service orientation and a passion for luxury products.

• Self-motivated, with the ability to meet and exceed sales targets.

• Organizational skills to manage store records and inventory effectively.

To Apply:

If you’re interested in this opportunity, please share your updated resume at

recruitments@cocooncarpets.com.

Click on Apply to know more.