BookMyParts.com
Website:
bookmyparts.com
Job details:
Company Description BookMyParts.com is a specialized online marketplace focused on redefining the supply chain for machinery spare parts, serving both imported and indigenous machinery. The platform connects businesses with trustworthy manufacturers and suppliers, integrating key supply chain components to increase efficiency, productivity, and transparency. By streamlining procurement, BookMyParts.com helps reduce costs, improve spare parts availability, and optimize working capital and storage space. Its technology and services enable seamless selection, payments, customer support, and fulfillment for businesses of all sizes. A rigorous quality process ensures the genuineness of products and supports a favorable ecosystem for all supply chain stakeholders.
Role Description The Retail Sales Specialist is a full-time, on-site role based in Ahmedabad. This role involves engaging with customers in person, understanding their machinery spare parts needs, and recommending suitable products available through BookMyParts.com. The specialist will manage retail inquiries, demonstrate product features and benefits, support customers with order placement, and ensure a smooth buying experience. Daily tasks include maintaining up-to-date product knowledge, handling customer questions and concerns, coordinating with internal teams for inventory and fulfillment, and assisting with merchandising and store presentation. The role also requires accurate documentation of sales activities and contribution to sales targets through consistent customer outreach and follow-up.
Job Description – Retail Sales Specialist (Power Tools)
Position
Retail Sales Specialist – Power Tools
Location
Ahmedabad, Gujarat
Job Type
Full-Time
Job Overview
We are looking for a Retail Sales Specialist for our Power Tools retail business. The candidate will be responsible for handling walk-in customers, understanding their requirements, explaining product features, demonstrating power tools, recommending the right products, and achieving sales targets.
The ideal candidate should be sales-oriented, confident in dealing with customers, and interested in Power Tools and Hand Tools.
Key Responsibilities
* Attend and assist walk-in customers at the retail showroom.
* Understand customer requirements and recommend suitable power tools and accessories.
* Explain product features, specifications, applications, and benefits in a simple and convincing manner.
* Demonstrate power tools to customers and explain their correct usage.
* Convert customer enquiries into successful sales.
* Achieve daily, monthly, and quarterly sales targets.
* Upsell and cross-sell related products, accessories, consumables, and spare parts.
* Build good relationships with regular customers and professional users.
* Follow up with customers for quotations, enquiries, and pending orders.
* Maintain proper product display and ensure the showroom is attractive and well-organized.
* Keep updated with new products, models, features, and competitor products.
* Understand customer feedback and communicate it to the management.
* Assist customers with basic warranty, service, and after-sales queries.
* Coordinate with the billing/store team for smooth order processing and delivery.
* Maintain accurate sales and customer records.
* Ensure excellent customer service and a professional showroom experience.
Preferred Product Knowledge
Knowledge or experience in any of the following will be an advantage:
* Power Tools
* Hand Tools
* Drills
* Grinders
* Cutting Tools
* Demolition Tools
* Rotary Hammers
* Saws
* Welding Equipment
* Power Tool Accessories
* Industrial / Construction Tools
Candidate Profile
* 2–5 years of retail sales experience preferred.
* Experience in Power Tools, Hand Tools, Hardware, Electrical, Industrial Tools, or Construction Equipment will be an advantage.
* Excellent communication and customer-handling skills.
* Good convincing and selling ability.
* Should be confident in product demonstrations.
* Should have a positive and energetic personality.
* Target-oriented and willing to achieve sales goals.
* Basic computer knowledge.
* Gujarati and Hindi communication required; basic English preferred.
Key Performance Indicators (KPIs)
* Monthly sales target achievement
* Conversion of walk-in customers
* Average bill value
* Product and accessory sales
* Repeat customer sales
* Customer satisfaction
* Follow-up conversion
* Gross margin achievement
Salary: Negotiable based on experience and product knowledge.
Performance Incentive: Attractive sales incentives based on monthly target achievement.
Ideal Candidate
We are looking for someone who is not just a salesperson but can act as a Power Tools Product Specialist—someone who can understand the customer’s application, suggest the right tool, demonstrate it confidently, and convert the enquiry into a sale.
Click on Apply to know more.