Website:
oneat.in
Job details:
Company Description ONEAT is a food brand focused on single-origin Indian superfoods, sourced responsibly and designed for everyday home kitchens. The company honors traditional Indian culinary practices that support daily resilience and well-being. ONEAT emphasizes transparency in sourcing and quality, bringing thoughtfully selected ingredients to modern consumers. Team members contribute to a mission of making nutrient-rich, heritage foods accessible in a simple, usable format for daily cooking.
Role Description The Retail Sales Manager at ONEAT is a full-time, on-site role based in Kolkata. This role is responsible for overseeing daily store operations, leading and coaching the sales team, and ensuring consistent achievement of sales targets. The Retail Sales Manager will monitor store performance, analyze sales data, manage inventory levels, and maintain merchandising standards that reflect the brand’s values. The position includes handling customer interactions, resolving escalations, and improving in-store customer experience through staff training and feedback. The manager will also collaborate with marketing and supply teams, implement promotional activities, and prepare regular performance reports for leadership.
Qualifications
- Strong Retail Sales and Sales skills, with experience in achieving and exceeding store or channel targets.
- Excellent Communication abilities, including clear verbal communication and confident interpersonal skills.
- Proven Customer Service skills with a focus on building trust, handling concerns, and delivering positive Customer Experience.
- Experience managing retail teams, including training, scheduling, and performance coaching.
- Ability to analyze sales and inventory data, prepare reports, and make data-informed decisions.
- Knowledge of retail operations, visual merchandising, and basic store-level compliance procedures.
- Comfort working on-site in a fast-paced environment and collaborating across functions.
- Bachelor’s degree in Business, Retail Management, or a related field, or equivalent practical experience.
- Prior experience in food, FMCG, or lifestyle retail sectors is an advantage.
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