MacV
Website:
macv.in
Job details:
Company Description
MacV by McPherson & Valentine is a fashion & lifestyle brand known for stylish eyewear. With roots in Scotland, MacV has successfully operated in India for 10 years and has a presence in over 100+ shopping malls and airports across the country.
Role Description
This is a full-time on-site role for a Retail Sales Manager located in Mumbai at MacV. The Retail Sales Manager will be responsible for day-to-day tasks related to retail sales, customer service, and ensuring a positive customer experience.
Location - Delhi
CTC - 10 LPA + Upto 50K Monthly Incentive
Key Responsibilities:
🔹 Sales & Revenue:
Achieve and exceed sales targets across assigned retail outlets.
Analyze sales trends and take proactive steps to improve performance.
Identify upselling and cross-selling opportunities.
🔹 Team Leadership:
Manage and motivate store staff to deliver high performance.
Conduct regular training and coaching sessions for sales executives.
Set individual sales targets and monitor performance.
🔹 Store Operations:
Ensure smooth day-to-day store operations.
Maintain store hygiene, visual merchandising standards, and inventory control. Coordinate with the HO for stock replenishment, pricing, and offers.
🔹 Customer Experience:
Ensure a consistent, high-quality customer experience across stores.
Handle customer escalations and resolve issues professionally.
Drive initiatives to increase footfall and customer loyalty.
🔹 Reporting & Analysis:
Prepare and submit regular sales reports and MIS data.
Analyze store performance and suggest actionable improvements.
Track and manage KPIs such as conversion rate, ATV, and UPT.
Key Requirements:
Experience: 3–6 years in retail sales, with at least 1–2 years in a managerial role
Education: Graduate in Business, Marketing, or related field (MBA preferred)
Skills: Strong leadership, sales acumen, communication, and analytical skills
Industry: Retail (fashion, eyewear, cosmetics, or similar) preferred
Tools: Familiarity with POS systems and MS Excel
Personal Attributes:
Energetic, target-oriented, and customer-focused
Ability to lead and inspire teams
Strong problem-solving and decision-making skills
Flexible to travel across store locations
Click on Apply to know more.