MaSotech Recruitment (RPO)
Website:
masotechrecruitment.com
Job details:
Job Title: Retail Head
Location: Head Office – Kanpur
Reporting To: Centre Head
Travel: Frequent travel across operational centres
About the Role
We are looking for a dynamic and growth-oriented Retail Head to lead and scale the Retail, Digital, and Classified revenue portfolio across multiple operational centres. The role will be responsible for developing and executing a strong retail strategy, driving revenue growth, strengthening market presence, and building high-performing teams across locations.
This position will be based at the Head Office in Kanpur and will involve regular travel to various centres to ensure strategic alignment, effective execution, and business expansion.
Key Responsibilities
1. Retail Strategy & Revenue Growth
- Develop and implement a comprehensive retail growth strategy across all centres.
- Drive revenue from Retail, Digital, and Classified segments.
- Identify new revenue streams and cross-selling opportunities.
- Monitor market trends, competition, and customer behavior to strengthen market positioning.
2. Digital & Classified Business Expansion
- Strengthen digital monetization strategies aligned with retail business.
- Develop structured frameworks for classified sales.
- Promote integrated print and digital solutions for clients.
- Increase digital adoption and revenue contribution across centres.
3. Centre Performance Management
- Set clear targets and KPIs for each centre.
- Conduct periodic performance reviews and business audits.
- Identify performance gaps and implement corrective actions.
- Standardize processes and best practices across centres.
4. Team Leadership & Capability Building
- Mentor and guide retail teams across locations.
- Build a performance-driven and accountability-focused culture.
- Conduct regular review meetings and strategic planning sessions.
- Support talent development and succession planning.
5. Stakeholder & Client Management
- Build and maintain strong relationships with key retail clients and partners.
- Collaborate with internal teams to ensure alignment on business objectives.
- Drive large-value deals and strategic partnerships.
6. Travel & Market Engagement
- Travel frequently to centres to ensure effective strategy execution.
- Conduct field visits for key client engagements and team support.
- Ensure local market insights are incorporated into overall strategy.
Key Deliverables
- Sustained retail revenue growth across multiple centres.
- Increased contribution from digital and classified revenue streams.
- Standardized retail processes and improved operational efficiency.
- Higher team productivity and performance outcomes.
- Expanded market presence within the retail category.
Eligibility & Experience
- 12–15 years of experience in Retail business (Print/Radio/Media industry preferred).
- Strong exposure to integrated print and digital sales.
- Proven experience managing multi-location revenue operations.
- Experience in classified business will be an added advantage.
- Strong strategic thinking with proven execution capability.
Core Competencies
- Strategic planning and execution
- Revenue forecasting and budgeting
- Leadership and team development
- Data-driven decision making
- Negotiation and relationship management
- Adaptability and willingness to travel
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