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Company Description Jay Bhavani Jewellers is a retail jewelry brand committed to offering high-quality, thoughtfully designed pieces to a diverse customer base. The company focuses on delivering exceptional in-store experiences through knowledgeable guidance and personalized service. With a strong presence in Vadodara, Jay Bhavani Jewellers emphasizes trust, craftsmanship, and long-term customer relationships. Team members are encouraged to uphold high ethical standards and contribute to a collaborative, customer-centric environment.
Role Description This full-time, on-site Retail Account Executive role is based in Vadodara. The Retail Account Executive will manage assigned customer accounts, support daily showroom sales, and ensure a seamless buying experience for walk-in and repeat clients. Responsibilities include engaging with customers, understanding their needs, presenting suitable jewelry options, and guiding them through the sales process from initial inquiry to payment and after-sales service. The role involves maintaining accurate customer records, coordinating with the sales operations team, tracking orders, and following up on leads and referrals. The Retail Account Executive will also assist with visual merchandising, stock checks, and promotional activities, while meeting sales targets and adhering to company policies and procedures.
Qualifications
- Candidates should possess skills in Account Management and Customer Relationship Management (CRM) to build and maintain strong, long-term client relationships.
- Candidates should possess skills in Sales and Sales Operations to drive revenue, manage day-to-day store activities, and support smooth transaction processes.
- Candidates should possess experience using Salesforce.com or similar CRM platforms to track customer interactions, sales performance, and follow-up activities.
- Strong communication, interpersonal, and negotiation skills with the ability to engage diverse customers professionally.
- Previous experience in retail, jewelry, or luxury goods sales is preferred, along with familiarity with basic billing and inventory procedures.
- Ability to work on-site in Vadodara, including weekends and peak seasons, with a high level of integrity and attention to detail.
- Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.
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