Restaurant Manager

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Role Overview

You will be responsible for end-to-end restaurant operations, ensuring that every guest experiences a seamless, high-quality, and memorable dining journey.

You are not managing staff.

You are running the experience.

Key Responsibilities1. Guest Experience & Service Excellence

• Own the complete guest journey—from reservation to exit
• Ensure service standards match premium dining expectations
• Handle VIP guests, influencers, and high-value clients personally
• Resolve issues instantly without escalation

2. Operations Management

• Oversee daily service (Chef’s Table + Cake Studio coordination)
• Maintain SOPs for service, hygiene, and workflow
• Ensure smooth communication between kitchen, service, and sales
• Manage reservations, seating, and service timing precision

3. Team Leadership

• Hire, train, and manage service staff
• Set performance standards and accountability systems
• Build a disciplined, high-performance culture (not casual staff behavior)

4. Sales & Revenue Focus

• Drive upselling (pairings, desserts, add-ons)
• Handle high-value inquiries and convert leads
• Improve table efficiency without compromising experience
• Track daily sales, AOV, and conversion metrics

5. Systems & Process Building

• Implement and maintain SOPs across all operations
• Work with founder to build scalable systems for future outlets
• Ensure consistency in experience across every service

6. Vendor & Inventory Coordination

• Coordinate with vendors for service-related supplies
• Monitor inventory for FOH and operational needs
• Avoid last-minute chaos through planning

Candidate Requirements

• 3–6 years experience in premium restaurants / boutique dining / hospitality
• Strong understanding of fine dining or curated dining experiences
• Proven experience in team handling and guest management
• Ability to handle pressure without losing control
• Strong communication and decision-making skills

What We Are NOT Looking For

• Order-takers
• Passive managers waiting for instructions
• People who have only worked in casual dining / high-volume chaos setups
• Anyone who thinks “this is just another job”

What We ARE Looking For

• Someone who wants to build a brand from ground up
• Someone obsessed with quality, detail, and discipline
• Someone who can think like an operator + owner

Click on Apply to know more.