Restaurant Manager

Meharwing Services Pvt Ltd (Hotels & Restaurants)

Website: meharwing.com
Job details:

Role Description

Responsibilities:

1.

Staff Management: Hire, train, and supervise all restaurant staff, including waitstaff, cooks, and kitchen personnel.

2.

Scheduling: Create work schedules, manage staff costs, and allocate shifts to ensure adequate coverage during peak hours.

3.

Customer Service: Ensure the delivery of high-quality customer service, handle customer complaints, and maintain a welcoming and pleasant dining atmosphere.

4.

Menu Management: Collaborate with the chef to plan and update the menu, including specials and pricing strategies.

5.

Quality Control: Oversee food preparation, presentation, and service to ensure consistency and adherence to quality standards.

6.

Inventory and Supply Management: Monitor and manage inventory levels, order supplies, and minimize waste to optimize cost efficiency.

7.

Health and Safety: Ensure compliance with health and safety regulations, including food handling and sanitation practices.

8.

Budget Management: Develop and manage the restaurant's budget, controlling expenses and maximizing profitability.

9.

Financial Reporting: Prepare and analyze financial/sales reports and share with the concerned.

10.

Marketing and Promotion: Develop and implement marketing strategies to attract and retain customers, including promotions, events, and social media engagement.

11.

Training and Development: Provide training and ongoing development for staff, focusing on improving skills and product knowledge.

12.

Vendor and Supplier Relations: Maintain relationships with food and beverage suppliers and negotiate favorable terms and pricing.

13.

Reservation and Seating Management: Oversee the reservation system and seating arrangements to optimize table turnover and customer satisfaction.

14.

Liaison with Front and Back of House: Foster effective communication and collaboration between kitchen and service staff to ensure efficient service.

15.

Compliance: Ensure compliance with all relevant laws and regulations, including alcohol licensing, labor laws, and building/mall compliance.

Qualifications

• Strong skills in Customer Satisfaction and Customer Service to ensure a superior dining experience
• Proven ability in Hiring and developing team members to align with the organizational values and standards
• Excellent Communication skills to effectively coordinate with staff, customers, and stakeholders
• In-depth knowledge of Food & Beverage to maintain quality and innovation in menu offerings
• Experience in handling inventory, scheduling, and budget management is a plus
• A diploma or degree in Hotel Management, Hospitality, or a related field is preferred
• Ability to work in a dynamic, fast-paced environment with a focus on operational excellence

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