Nando's India
Website:
nandosindia.com
Job details:
Company Description Nando’s is a South African multinational restaurant brand specializing in flame-grilled PERi-PERi chicken, known for its distinctive, bold flavors. Founded in Johannesburg in 1987, the company has grown to over 1,200 outlets across 30 countries, offering a vibrant, casual dining experience. Rooted in Southeast African PERi-PERi chili and Portuguese culinary influences, Nando’s celebrates a rich heritage of spice and grilling. Team members join a global brand that values hospitality, quality, and a lively, welcoming atmosphere for guests and staff alike.
Role Description The Restaurant General Manager role at Nando’s India is a full-time, on-site position based in Hyderabad. This role is responsible for overseeing daily restaurant operations, including managing staff schedules, supervising service standards, and ensuring consistent food quality and safety. The General Manager leads and develops the restaurant team, fosters a positive work environment, and supports training initiatives to maintain high performance and engagement. Day-to-day responsibilities include monitoring sales and costs, managing inventory, overseeing cash handling, and implementing operational procedures to achieve revenue and profitability targets. The role also involves handling guest feedback, maintaining brand standards, coordinating local marketing activities, and ensuring compliance with all company policies and regulatory requirements.
Qualifications
- Strong restaurant operations and hospitality management skills, including experience in overseeing service, kitchen coordination, and daily shift management.
- Proven leadership and people management abilities, with experience in team supervision, coaching, performance management, and conflict resolution.
- Solid business and financial acumen, including understanding of budgeting, cost control, inventory management, and basic sales analysis.
- Excellent communication and customer service skills, with the ability to engage guests, manage feedback, and build long-term guest relationships.
- Knowledge of food safety, quality standards, and local regulatory compliance related to restaurant operations.
- Ability to work on-site in a fast-paced environment, handle multiple priorities, and make sound decisions under pressure.
- Prior experience as a Restaurant Manager or in a similar leadership role in food service or retail; experience with international QSR or casual dining brands is an advantage.
- Relevant diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
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