Resources Manager

Aelum Consulting - ServiceNow Premier Partner

Website: aelumconsulting.com
Job details:

Job Description – Project Coordinator

Location: Jaipur (Onsite)

Company: Aelum Consulting Pvt. Ltd.

Employment Type: Full-Time

About Aelum Consulting

Aelum Consulting is a fast-growing ServiceNow Premier Partner operating across India, GCC, UK, and the US. We deliver enterprise-grade digital transformation across ITSM, HRSD, CSM, IRM, APM, ITOM, Employee Experience, and Modern Workflows.

We are building the next generation of ServiceNow Solution Consultants, Presales Specialists, and Advisory Consultants through an intensive and selective academy.

Role Overview

• Act as a key contributor to seamless project execution across multiple project clusters
• Manage project timelines, deliverables, and dependencies using JIRA
• Serve as a liaison between technical, functional, and PMO teams
• Enable clear communication, delivery alignment, and smooth project execution
• Support client-facing activities, including preparation and facilitation of demos and presentation

Key Responsibilities

• Coordinate day-to-day project activities to ensure timely delivery of milestones
• Manage and track project tasks in JIRA, including sprint progress, dependencies, and status reporting
• Prepare, maintain, and update project documentation such as Statements of Work (SoW), Minutes of Meetings (MoM), reports, and dashboards
• Facilitate team readiness and participation in client demos and presentations
• Collaborate with cross-functional teams including Technical Leads, QA, UI/UX, and PMO stakeholders to ensure delivery alignment
• Support Agile ceremonies such as sprint planning, sprint reviews, and retrospectives
• Identify, monitor, and escalate project risks, issues, and dependencies in a timely manner
• Ensure adherence to PMO governance, delivery processes, and organizational standards

Skills & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or Business Administration (MBA preferred)
• 3–5 years of experience in IT project coordination or project management support roles
• Strong hands-on experience with JIRA for task tracking and sprint management
• Excellent communication, reporting, organizational, and coordination skills
• Familiarity with ServiceNow or enterprise-scale delivery environments is an added advantage

Click on Apply to know more.