Sky Automobiles
Website:
skyautomobiles.in
Job details:
Company Description
Sky Automobiles, established in 1987 in Raipur, Chhattisgarh, is the oldest and most trusted Maruti Suzuki dealership in Central India. With an extensive network of Nexa and Arena channels, the company provides comprehensive services, including sales, service, spares, commercial vehicles, Maruti Suzuki True Value, and Maruti Driving School. Having sold over 200,000 vehicles to date, Sky Automobiles has received numerous awards for excellence in sales, service, and customer satisfaction. With a strong reputation and commitment to quality, Sky Automobiles continues to grow and serve its customers.
Role Description
The Resident Relationship Manager is a full-time hybrid role based in Raipur with flexibility for some remote work. The individual in this role will focus on maintaining strong relationships with customers, addressing their questions and concerns, and collaborating with internal teams to ensure a superior experience. Core responsibilities involve understanding customer requirements, coordinating services, ensuring customer satisfaction, and addressing feedback to build long-term client trust. The role will also include contributing to sales and service-related strategies to meet business goals.
Qualifications
- Strong communication and interpersonal skills to build and nurture customer relationships.
- Ability to manage customer queries, handle feedback, and resolve concerns effectively.
- Proficiency in problem-solving and understanding customer requirements to deliver tailored solutions.
- Basic understanding of automotive sales and services or willingness to learn quickly.
- Time management and organizational skills to manage multiple responsibilities effectively.
- Customer-focused approach with an ability to work collaboratively across teams.
- Bachelor’s degree in any field, with prior experience in customer relationship management preferred.
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