Website:
grandmirage.com.gh
Job details:
Job description
Location : Accra, Ghana
Type : Full Time, on site
Responsible for end-to-end operations of a luxury residence, ensuring hotel-level service standards, operational control, and full accountability for the building.
Key Responsibilities
-Execute and control daily operations across all departments
-Manage apartment lifecycle: handovers, takeovers, inspections
-Handle resident relations: complaints, requests, escalations
-Lead and control front desk, housekeeping, security, and technical teams
-Enforce SOPs, service standards, and discipline
-Coordinate and control vendors and service providers
-Plan and follow up on maintenance and technical operations
-Handle dealings with authorities and official institutions
-Ensure collection of rent, service charges, and related payments
-Monitor service quality and implement improvements
-Report directly to management on operations and performance
Candidate Profile
• Execution-focused, hands-on
• High ownership mindset
• Strong team control (not just coordination)
• Service-oriented but firm
• Problem solver under pressure
• Detail-oriented
• Commercially aware (collections, costs)
• Resilient in challenging environments
• Direct, clear communicator
Click on Apply to know more.