The Indian Hotels Company Limited (IHCL)
Website:
ihcltata.com
Job details:
Company Description
The Indian Hotels Company Limited (IHCL) is a leading global hospitality company that brings together an esteemed collection of brands, including the iconic Taj, the World’s Strongest Hotel Brand in 2024. With a diverse portfolio of over 335 hotels in more than 150 locations across 12 countries and four continents, IHCL is renowned for its commitment to exceptional guest experiences and Indian hospitality. Since opening its flagship property, The Taj Mahal Palace in Bombay in 1903, the company has blended cultural richness with unmatched global standards. As a part of the Tata Group, IHCL is a market leader, listed on both the BSE and NSE in India.
Role Description
This is a full-time on-site role for a Reservation Associate & Supervisor located in Chennai. In this role, the individual will be responsible for managing reservations, ensuring seamless customer service, and achieving customer satisfaction through effective communication. The role involves responding to guest inquiries, supervising the reservation process, training team members, and ensuring adherence to company policies and quality standards.
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