Tripli Hotels
Website:
triplihotels.com
Job details:
Position: Reservation Executive
Location: Udaipur
Experience: 1–3 years (Hospitality/Travel preferred)
Key Responsibilities:
* Handle incoming reservation inquiries via phone, email, and online channels, converting them into confirmed bookings
* Accurately input, update, and manage booking details within the reservation system
* Provide guests with information on room types, rates, amenities, and ongoing promotions
* Proactively upsell rooms, packages, and additional services to maximize revenue opportunities
* Collaborate with marketing and operations teams to align on promotions, availability, and guest experience
* Achieve and exceed monthly and quarterly targets
* Process reservation modifications, cancellations, and confirmations efficiently
* Maintain up-to-date knowledge of hotel policies, packages, pricing, and seasonal offers
* Address guest inquiries and concerns promptly, ensuring resolution or escalation when required
Requirements:
* Previous experience in hotel/travel reservations, or customer service is an advantage
* Strong communication and interpersonal skills
* Proficiency in hotel reservation systems and basic computer applications
* Ability to multitask and work in a fast-paced environment
* Excellent attention to detail and organizational skills
* Flexibility to work shifts, including weekends and holidays
What We Offer:
* Competitive salary and benefits
* Opportunities for career growth within the hotel group
* Supportive and dynamic work environment
Apply now or tag someone who would be a great fit.
Click on Apply to know more.