GIRI Hotels
Website:
girihotels.com
Job details:
Company Description
GIRI Hotels has been a trusted name in hotel management and operations in the New England region for over 20 years. With a portfolio of 50+ properties, including top international brands like Marriott, Hilton, and IHG, as well as independent hotels, GIRI specializes in full and select service hospitality. The company takes pride in providing exceptional guest experiences through continuous investment in both its properties and personnel. GIRI's success is built on a foundation of strong industry partnerships and a commitment to integrity, compassion, and excellence in execution.
Role Description
This is a full-time, on-site role for a Reservation Executive at GIRI Hotels in Ahmedabad. The Reservation Executive will handle room bookings, assist customers with inquiries, and ensure seamless guest reservation experiences. Responsibilities include managing reservation systems, maximizing booking rates, maintaining updated information on room availability, and providing exceptional customer service to enhance guest satisfaction. The individual will also collaborate with the sales team to optimize client relationships and secure bookings.
Qualifications
- Strong communication skills and ability to interact professionally with guests and team members
- Exceptional customer service and customer satisfaction skills
- Proficiency in reservation management and handling booking systems
- Knowledge of sales processes and the ability to convert leads into reservations
- Problem-solving ability and attention to detail
- Experience in the hospitality or hotel industry is an advantage
- Proficiency in relevant software tools or property management systems is beneficial
- A high school diploma or equivalent; a degree in Hospitality Management is a plus
Click on Apply to know more.