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Job details:
About The Company
OutSure is an outsourcing company providing dedicated virtual assistants and backend support to insurance agencies in the USA. We help our clients streamline operations through accurate data, structured processes, and reliable research support.
Our work is closely aligned with the US insurance ecosystem, supporting agencies dealing with personal and commercial lines such as Auto, Home, General Liability, Workers’ Compensation, and more. We assist in policy lifecycle management, lead generation, underwriting support, and CRM data management.
About The Role
We are seeking a detail-oriented Research Associate to join our team. The ideal candidate will possess strong research skills, a keen eye for detail, and a good understanding of the insurance industry. In this role, you will be responsible for conducting comprehensive online research, extracting relevant information, and transforming raw data into structured, actionable insights. Your work will support various insurance-related operations, including lead generation, data validation, and market analysis.
The Research Associate will collaborate with internal teams to ensure the accuracy and completeness of data, enabling better decision-making and operational efficiency. This position offers an excellent opportunity for individuals passionate about data, research, and the insurance industry to grow their expertise and contribute meaningfully to our clients' success.
Qualifications
Applicants should possess a bachelor's degree in any field and demonstrate comfort working with spreadsheets, online research tools, and data management systems. A basic understanding of insurance terminology such as premium, policy period, coverage, and endorsements is essential. Familiarity with insurance concepts and processes will be advantageous but is not mandatory. The candidate should have strong analytical skills, attention to detail, and the ability to interpret complex information accurately. Good written communication skills are necessary, along with a self-driven attitude and the ability to handle repetitive, detail-heavy tasks efficiently.
Preferred qualifications include prior exposure to the US insurance market, experience working with insurance agencies or in insurance data management, and familiarity with industry-specific software and CRM platforms.
Responsibilities
The core responsibilities of the Research Associate include:
- Conduct detailed online research on individuals, businesses, and industry data relevant to the insurance sector.
- Collect, organize, and maintain accurate information related to insurance leads, prospects, and companies.
- Validate and verify data from multiple sources to ensure its accuracy and reliability.
- Build and update structured databases, ensuring high data quality and consistency.
- Perform market and competitor research within the insurance industry to identify trends and opportunities.
- Support internal teams by providing reliable research outputs that facilitate decision-making and operational workflows.
- Interpret insurance-related information such as coverage types, policy limits, deductibles, and risk classifications.
- Utilize industry tools, databases, and platforms to gather and analyze relevant data effectively.
- Maintain meticulous records of research activities and findings for future reference.
Benefits
OutSure offers a competitive compensation package along with professional development opportunities. Employees benefit from a flexible work environment, enabling a healthy work-life balance. We provide comprehensive training to help you familiarize yourself with industry tools and processes. Our supportive team environment encourages continuous learning and growth. Additionally, we offer performance-based incentives and opportunities for career advancement within the organization.
Joining OutSure means becoming part of a dynamic team dedicated to excellence and innovation in insurance support services. We value our employees’ contributions and strive to foster a positive and inclusive workplace culture.
Equal Opportunity
OutSure is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. We believe that a diverse workforce enhances our ability to serve our clients effectively and innovatively. All qualified applicants will receive consideration for employment without regard to any protected status.
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