IT Officer

Rentokil Boecker® IT Officer is held accountable for the below job responsibilities: • Designing, implementing and providing oversight for an IT security architecture infrastructure and strategy to meet Rentokil Boecker®'s regional information and data security requirements • Responding to alerts and taking action to ensure availability of network services and associated infrastructure • Monitoring Network services (LAN/WAN) and liaising with network service providers to manage and resolve WAN incidents and issues • Providing an escalation point for support teams for operational issues • Managing incidents using the company's ITSM Framework and platform (ServiceNow) • Regulating systems maintenance tasks (configuration, patching, policy compliance) • Performing operational procedures including software & hardware configuration, installation and maintenance • Maintaining documentation for system configuration changes • Configuring deploy and supporting Cisco, Aerohive, WAN technologies and a variety of other network devices. • Ensuring that there are no unauthorized assets such as unlicensed copies of software. • Assessing proactively potential items of risk and opportunities of vulnerability in the company. • Implementing security policies, standards, guidelines and procedures to maintain the security of networks and systems. • Coordinating with service owners to develop improvement plans and ensuring compliance. • Ensuring authorized access through periodic audits, reporting results with recommended remediation. • Developing security awareness by providing orientation, educational programs and ongoing communication.