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This role provides strategic and operational leadership across hospital operations, with accountability for translating organizational strategy into measurable results. The scope includes advancing quality, performance, financial stewardship, and people-centered leadership while strengthening partnerships with physicians, leaders, and the broader community to deliver high-quality, affordable care aligned with Renown’s not-for-profit mission.
Strategy
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- Participates in hospital- and system-level strategic planning.
- Translate strategic priorities into executable operational plans with measurable outcomes.
- Evaluates and advances growth opportunities to ensure access to essential and advanced care.
- Leads implementation of strategic initiatives with urgency and accountability.
- Ensures alignment with organizational priorities and system goals.
- Drives transformation of care delivery models and operational scalability.
Quality / Performance Improvement
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- Leads performance improvement using continuous improvement methodologies.
- Establishes quality, safety, and patient experience as non-negotiable priorities.
- Drives performance across key metrics, including people first, quality and safety, length of stay, throughput, productivity, and cost per case.
- Apply data-driven decision-making to identify opportunities, remove barriers, and improve outcomes.
- Ensures systems, processes, and resources support consistent clinical and operational excellence.
- Partners with clinical, physician, and academic leaders to align operational goals with patient care priorities.
- Leads clinical and operational performance initiatives at hospital and departmental levels.
- Embeds a culture of accountability, continuous improvement, and excellence.
Stakeholder Engagement (Physicians, Patients, Community, System)
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- Builds strong partnerships with physicians, medical staff, and operational leaders.
- Ensures a high-quality, patient-centered experience through clinical and operational excellence.
- Engage patients, caregivers, and staff through rounding and direct feedback.
- Collaborates with system, regional, service line, and academic partners to implement best practices and achieve outcomes.
- Represents hospital operations in executive forums and committees that advance Renown’s mission.
- Strengthens internal and external relationships aligned with serving our community.
Collaboration
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- Serves as a key member of the Executive Leadership Team
- Partners with the Regional COO, Physician Executives, and senior leaders across the health system, medical school, and joint ventures
- Collaborates across departments, service lines, and matrixed teams to optimize performance.
- Facilitate physician engagement in operational and performance improvement initiatives.
- Influences and builds consensus without direct authority across diverse teams.
- Ensures clear goals, accountability, and communication through effective governance, agendas, and forums.
- Organizes and aligns leadership efforts in collaboration with the executive team.
People First (Culture & Leadership)
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- Leads, mentors, and develops directors and operational leaders.
- Fosters a culture of engagement, accountability, collaboration, and trust.
- Advances a People First culture where employees feel safe, valued, supported, and respected.
- Provides oversight, coaching, and mentorship to current and emerging leaders.
- Supports recruitment, retention, and development of top talent.
- Models’ strong leadership presence, communication, and emotional intelligence
- Creating an environment where employees are empowered to raise concerns and continuously improve.
Financial Stewardship
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- Accountable for operational and financial performance across assigned departments
- Leads budgeting, financial planning, and resource allocation in support of strategic growth and long-term sustainability.
- Develops and executes business cases to support investment decisions.
- Drives cost efficiency while maintaining high-quality care delivery.
- Monitors financial and operational metrics to achieve margin, productivity, and growth targets.
- Ensure departments meet or exceed volume, revenue, and operational goals.
Key Leadership Expectations
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- Demonstrates strong business acumen, strategic thinking, and execution discipline.
- Leads with a data-driven, results-oriented mindset.
- Communicates effectively across all levels of the organization.
- Achieves measurable outcomes aligned with organizational goals and benchmarks.
- Champions continuous learning, adaptability, and innovation
- Manages projects independently while collaborating effectively within teams, with strong organizational and project management skills.
This position does not provide patient care
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