Description
Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial and teleservices industries. Reliant partners with clients in these industries to manage their accounts receivable and help recover money to support their bottom line. In addition, the company is dedicated to assisting consumers reduce their debt, so they can achieve their financial goals.
Data Operations Specialist
The Data Operations Specialist is responsible for processing and preparing client account data for Reliant’s debt collection system, Latitude. This role involves reviewing incoming data files, validating information for accuracy, and converting data into required formats for system upload and processing.
This position also supports the configuration of client profiles and system settings, and works closely with internal teams to resolve data inconsistencies and ensure successful file processing.
This role is ideal for someone who enjoys working with data, solving problems, and identifying ways to improve processes. Candidates who demonstrate curiosity, attention to detail, and an interest in growing their analytical skillset will be successful in this role.
Responsibilities
- Review, validate, and process incoming client files for upload, ensuring accuracy
- Validate data against defined requirements and identify inconsistencies, formatting issues, or missing information
- Convert and prepare data into standardized formats for system ingestion and processing
- Build and enhance processes (including templates, mapping logic, and automation) to improve efficiency and reduce manual effort
- Configure and maintain client setups within the system, including profiles, workflows, and related settings
- Monitor file processing results and troubleshoot errors to ensure data integrity
- Maintain documentation of client-specific rules, file requirements, and internal processing procedures
- Generate routine and ad hoc reports related to data processing activity and file status
- Ensure all data handling follows established confidentiality, security, and compliance standards
- Contribute ideas for improving data workflows, accuracy, and scalability of processing operations
- Perform other duties as assigned in support of data operations and client onboarding
Requirements
- Bachelor’s degree in business or a related field required
- Bachelor’s degree in Business, Finance, Information Systems, Economics, or a related field preferred (or equivalent experience)
- 0–2 years of experience in data entry, operations, customer support, finance, or a similar detail-oriented role
- Strong attention to detail and commitment to data accuracy
- Comfortable working with structured data and large file sets (Excel or similar tools)
- Ability to follow defined processes while also identifying errors, inconsistencies, or gaps in information
- Strong problem-solving skills with a willingness to ask questions and seek clarity when needed
- Demonstrated ability to learn new systems, tools, and processes quickly
- Effective communication skills and ability to work collaboratively with internal teams
- Strong organizational skills and ability to manage multiple files or tasks simultaneously
Preferred Qualifications
- Preferred Qualifications Proficiency in Microsoft Excel (formulas, pivot tables, data sorting/filtering)
- Exposure to data processing, reporting, or operational workflows
- Interest in data analysis, business systems, or process improvement
- Experience in financial services, collections, or account-level data environments
- Percentage of Travel <5%
EEO Statement
Reliant affords Equal Employment Opportunity (EEO) to for all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual’s actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information, Reproductive health decision-making or any other status protected by applicable federal, state, or local law. Reliant Capital Solutions has reviewed the physical and mental qualifications of our jobs. There are no requirements that tend to screen out qualified physically and/or mentally disabled individuals unless they are job related and consistent with business necessity.