Relationship Manager - Unnati MBL
IDFC FIRST Bank
- Location
- Payal, Punjab, India
- Job type
- Full-time
Required skills
- business objectives
- cross-functional
- customer engagement
- customer retention
- customer service
About the role
Website:
idfcfirst.bank.in
Job details:
Job Requirements
Role/ Job Title: Relationship Manager - UnnatI MBL
Function/ Department: Unnati MBL
Job Purpose:
'
- To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
- Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.
Roles & Responsibilities:
'
- Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
- Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield home loan portfolio.
- Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
- Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
- Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
- Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.
- Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.
Secondary Responsibilities:
'
- Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
- Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.
Qualifications:
Graduate
Years of Experience:
2-5 Years
Click on Apply to know more.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.