Relationship Manager- Team handling

ACURA SOLUTIONS LTD

Required skills

Website:
Job details:
Ey Responsibilities

Client Relationship Management: Act as the main point of contact, building long-term trust, and managing day-to-day communications for key accounts.
Growth and Revenue: Identify opportunities for upselling and cross-selling new products/services, and lead contract renewals.
Strategy and Retention: Develop strategic plans to align company solutions with client goals, boosting client satisfaction and retention.
Account Team Leadership: Supervise, train, and mentor junior account managers, managing team performance and account workloads.
Internal Coordination: Work with internal sales, product, and marketing teams to ensure client projects are delivered accurately and on time.
Reporting and Analysis: Analyze account data to prepare and present performance reports to both clients and internal leadership.

Key Skills And Qualifications

Experience: Proven experience as an Account Manager, Key Account Manager, or similar role.
Communication: Excellent verbal and written communication skills for negotiating and presenting.
Strategic Thinking: Ability to understand client business goals and develop tailored strategies.
Leadership: Strong leadership skills to guide team members and manage complex projects.
Education: Bachelors degree in Business Administration, Sales, Marketing, or a related field.
Tools: Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office. llEnrich +4

Typical Objectives

This job is provided by Shine.com Click on Apply to know more.

This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.