Shriram Life Insurance
Website:
shriramlife.com
Job details:
Company Description Shriram Life Insurance focuses on delivering affordable, high-quality insurance solutions tailored to the needs of a broad customer base across India. The organization emphasizes a strong customer-centric approach, supported by technology-led innovations such as ShriMithra, Astra, ShriA, and the Smart Suraksha Card to enable seamless digital service. With a significant portion of business originating from rural areas, the company is committed to serving both rural and urban communities and extending financial security to underserved segments. Decades of trust, operational excellence, and a culture grounded in integrity shape its core values and working environment.
Role Description The Relationship Manager role is a full-time, on-site position based in Vadodara. The Relationship Manager will manage and grow a portfolio of customers by understanding their insurance needs, providing suitable product recommendations, and ensuring a high level of service and satisfaction. Daily responsibilities include meeting clients, explaining policy features and benefits, handling queries and concerns, and assisting with application, documentation, and policy servicing processes. The role involves coordinating with internal teams for smooth policy issuance and claims support, tracking sales targets, and maintaining accurate records of interactions and follow-ups. The Relationship Manager will also engage in local market outreach, build long-term relationships, and promote Shriram Life Insurance’s values and offerings in the community.
Qualifications
- Strong customer relationship management, client servicing, and interpersonal communication skills.
- Sales and negotiation abilities, with experience in achieving targets and converting leads into business.
- Basic digital proficiency, including use of mobile and web-based tools for customer service and documentation.
- Ability to understand and explain insurance products, terms, and benefits in clear, simple language.
- Good organizational skills for managing multiple clients, follow-ups, and timely completion of paperwork.
- Minimum of a bachelor’s degree in any discipline; a background in finance, commerce, or marketing is an advantage.
- Prior experience in insurance, financial services, or customer-facing roles is preferred but not mandatory.
- Comfort working on-site in Vadodara, with willingness to travel locally for client meetings as needed.
- High integrity, reliability, and commitment to customer-centric service aligned with Shriram Life Insurance’s values.
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