Website:
safecementindia.com
Job details:
Company Description Safe Cement is a leading manufacturer of high-quality cement and innovative construction chemicals serving residential, commercial, and infrastructure projects. The company’s state-of-the-art manufacturing processes deliver products with superior strength, durability, and performance, while advanced construction chemicals enhance the longevity of building materials. Safe Cement emphasizes safety and environmental responsibility, using eco-friendly practices to reduce its carbon footprint. A team of specialists focuses on reliable, customer-centric solutions that support robust and sustainable structures. With a strong commitment to innovation, quality, and customer satisfaction, Safe Cement positions itself as a trusted partner in building a safer, stronger future.
Role Description The Relationship Manager is a full-time, on-site role based in Rajasthan, India. The role involves managing and growing relationships with key customers, distributors, and partners, ensuring high levels of satisfaction and retention. Day-to-day responsibilities include understanding client requirements, coordinating with internal teams to provide suitable product and service solutions, and handling queries, feedback, and escalations in a timely manner. The Relationship Manager will regularly visit client sites, conduct review meetings, prepare reports on account performance, and identify opportunities for upselling and cross-selling. The role also includes collaborating with sales, logistics, and technical teams to ensure smooth order processing, delivery, and after-sales support.
Qualifications
- Strong customer relationship management, account management, and stakeholder engagement skills.
- Excellent communication, negotiation, and presentation abilities, with strong interpersonal skills.
- Solid understanding of B2B sales processes, customer service practices, and basic commercial acumen.
- Ability to analyze client needs, prepare reports, and use CRM or related tools for tracking and follow-up.
- Experience in construction materials, cement, or related industrial sectors is highly beneficial.
- Bachelor’s degree in Business, Management, Engineering, or a related field preferred.
- Proven ability to work on-site, travel for client meetings, and collaborate effectively with cross-functional teams.
- Self-motivated, organized, and able to manage multiple accounts and priorities with minimal supervision.
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