Puravankara Limited
Website:
puravankara.com
Job details:
Company Description
Since 1975, Puravankara Limited has been delivering thoughtfully designed residential and commercial spaces under its YOU Philosophy, which places customers at the center of every decision. With a presence in 9 cities, including Kochi, Bengaluru, and Mumbai, Puravankara has completed over 80 projects spanning 45 million square feet. Recognized with 200+ awards, the company has set benchmarks in quality, innovation, and exceptional living experiences. Join the Puravankara family to contribute to a legacy that is "Always About YOU."
Role Description
This is a full-time, on-site Relationship Manager role located in Kochi. The Relationship Manager will be responsible for building and nurturing client relationships, ensuring customer satisfaction, and effectively managing queries and concerns. Daily tasks include understanding client requirements, coordinating with internal sales and operations teams, providing seamless service during the property buying process, and identifying opportunities for customer retention and engagement.
Qualifications
- Relationship Management, Customer Interaction, and Client Servicing skills
- Strong verbal and written communication abilities, with a customer-first approach
- Sales, Negotiation, and Conflict Resolution skills
- Time Management, Organization, and Problem-Solving abilities
- Knowledge of the real-estate industry, preferably with prior experience in real estate, or a closely related field
- Proficiency in CRM tools and standard office software
- Graduate degree in Business, Marketing, or related field preferred
- Local language proficiency is an advantage
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