MEADOWKART PRIVATE LIMITED
Website:
meadowkart.com
Job details:
Company Description
Meadowkart is an ecommerce platform committed to delivering fresh, high-quality products directly to customers' doorsteps. Specializing in natural and organic goods, Meadowkart offers an array of premium-quality milk, dairy products, and naturally grown food items. With a focus on quality and sustainability, the company is passionate about promoting healthy living through its rich selection of wholesome products.
Role Description
This is a full-time, on-site role for a Relationship Manager located in the Greater Kolkata Area. The Relationship Manager will be responsible for nurturing customer relationships, addressing client inquiries, resolving concerns, and driving customer satisfaction. Responsibilities also include building and maintaining relationships with suppliers and stakeholders, identifying business opportunities, and working collaboratively with internal teams to improve customer experience and operational processes. Monitoring market trends and providing feedback to optimize services will also be key aspects of this role.
Qualifications
- Proven experience in client relationship management, customer service, and communication skills.
- Knowledge in business development, negotiation, and stakeholder engagement.
- Strong analytical and problem-solving skills to monitor market trends and address client issues effectively.
- Ability to manage time efficiently, prioritize tasks, and work in a dynamic, on-site environment.
- Proficiency in using CRM tools and basic proficiency in office software such as MS Office Suite.
- Understanding of the ecommerce or food and beverage industry is a plus.
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
Salary Range for RM-15k to 20k for ARM- 14k-16k
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