Hero Housing Finance
Website:
herohousingfinance.com
Job details:
Company Description Hero Housing Finance is part of the B.M. Munjal Hero Group and entered the housing finance sector in 2018. The company provides home loans, loans against property, and construction finance across 11 locations in India. Hero Housing Finance focuses on offering accessible and reliable housing finance solutions tailored to diverse customer needs. Team members work in a growth-oriented environment backed by the strong brand and values of the Hero Group. More information about the company, services, and locations is available at https://www.herohousingfinance.com/.
Role Description The Relationship Manager role is a full-time on-site position based in Nagpur. The Relationship Manager is responsible for identifying potential customers, explaining housing finance products, and guiding customers through the loan application and documentation process. This role includes maintaining regular contact with existing customers, addressing queries, and ensuring timely follow-ups to support approvals and disbursements. The Relationship Manager will collaborate with internal teams to ensure smooth processing, compliance with company policies, and high service quality. The role also involves achieving sales targets, building long-term relationships with customers, and representing the company professionally in the local market.
Qualifications
- Candidates should possess strong relationship-building and customer service skills, with the ability to understand customer needs and provide appropriate solutions.
- Candidates should possess effective communication and interpersonal skills to interact with customers, colleagues, and external partners.
- Candidates should possess basic financial and analytical skills, including understanding of lending processes, documentation, and risk awareness.
- Candidates should possess sales and negotiation skills to achieve business targets and manage competitive market situations.
- Candidates should possess good organizational and time-management skills to handle multiple customer cases and follow-ups efficiently.
- A graduate degree in any discipline is preferred; experience in housing finance, banking, or financial services will be an advantage.
- Familiarity with local Nagpur market and ability to travel locally for customer meetings will be beneficial.
- Comfort with using basic computer applications and CRM or loan management systems is desirable.
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