DIYA GREENCITY PRIVATE LIMITED
Website:
diyagreencity.com
Job details:
📢 Hiring Relationship Manager (RM) – Diya Greencity Private Limited
🏢 Company: Diya Greencity Private Limited
📍 Location: Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India
🛑 Role: Assistant Relationship Manager (ARM)
📅 Employment Type: Full-Time (On-Site)
Diya Greencity Private Limited is looking for a highly motivated and customer-focused Relationship Manager (ARM) to join our team for our affordable group housing project – Diya Greencity.
This project is developed under the affordable housing policy of Awas Bandhu, U.P. Housing & Development Board, Uttar Pradesh Government, offering a great career growth opportunity for individuals looking to establish themselves in the real estate and housing sector.
Key Responsibilities:
✅ Act as the primary point of contact for customers, handling queries and providing accurate resolutions.
✅ Build and maintain strong relationships with customers, ensuring high satisfaction levels.
✅ Assist in the home-buying process, guiding customers through documentation and post-sales support.
✅ Collaborate with sales, CRM, and legal teams to streamline customer communication.
✅ Track customer interactions using CRM software and maintain detailed records.
✅ Address and resolve customer complaints efficiently while ensuring a positive customer experience.
✅ Analyze customer feedback and provide insights for service improvement.
✅ Ensure compliance with company policies, legal regulations, and industry best practices.
✅ Work closely with the management team to enhance overall customer engagement and retention.
Qualifications & Skills:
✔️ Bachelor’s degree in Business Administration, Marketing, or a related field.
✔️ 2+ years of experience in customer relationship management, preferably in real estate or housing projects.
✔️ Strong interpersonal and negotiation skills to build and maintain customer relationships.
✔️ Excellent verbal and written communication skills in English and Hindi.
✔️ Proficiency in CRM software and Microsoft Office tools.
✔️ Analytical mindset with the ability to interpret customer data and market trends.
✔️ Ability to work under pressure, handle multiple tasks, and meet deadlines.
✔️ Flexibility to work on weekends or extended hours if required.
Work Timings:
📅 Monday to Saturday
⏰ 9:30 AM to 6:30 PM
💰 Salary & Benefits: Competitive salary + Performance-based incentives
🚀 Why Join Us?
✨ Opportunity to work in a state government-backed affordable housing project.
✨ Career growth prospects in the real estate sector.
✨ Positive and professional work environment.
📩 How to Apply?
Interested candidates can apply through linkedin or send their resume to whatsapp at
https://wa.link/9w1f2w
📌 Project Website: https://diyagreencity.com
📌 Project Location: Google Maps
👉 Join us and contribute to providing quality affordable housing to our valued customers!
Click on Apply to know more.