Website:
bajajgeneralinsurance.com
Job details:
Company Description Bajaj General Insurance Limited, a subsidiary of Bajaj Finserv Limited, is one of India’s leading private general insurance companies with a strong reputation for trust and innovation. Over the past 25 years, the company has served 17 crore customers through a wide network of advisors, hospitals, motor dealers, and employees across the country. Bajaj General offers a comprehensive range of customer-focused insurance solutions, including motor, health, home, and specialized products such as pet, wedding, event, cyber, and rural insurance. Established in 2001, the company now operates in nearly 1,500 towns and cities in India, ensuring accessible services and close engagement with customers. Guided by a “Customer-First” philosophy, Bajaj General is committed to protecting what matters most and helping individuals, families, and businesses live with confidence and peace of mind.
Role Description This is a full-time, on-site Relationship Manager role based in Guwahati. The Relationship Manager will be responsible for managing and nurturing relationships with customers, advisors, and partners to drive business growth and customer retention. Daily activities include understanding customer insurance needs, recommending suitable products, assisting with policy issuance and servicing, and coordinating with internal teams for smooth claim support and resolution. The role involves regular follow-ups, maintaining accurate records of interactions, and ensuring a high standard of customer experience aligned with Bajaj General’s “Customer-First” approach. The Relationship Manager will also support local marketing initiatives, identify new business opportunities, and contribute to achieving sales and service targets in the region.
Qualifications
- Strong customer relationship management and client servicing skills, with the ability to build trust and maintain long-term partnerships.
- Sales and business development capabilities, including prospecting, cross-selling, and achieving defined targets in a competitive environment.
- Excellent communication, presentation, and interpersonal skills to engage diverse customers, advisors, and internal stakeholders.
- Organizational and administrative abilities, including accurate documentation, follow-up, and use of CRM or insurance-related systems.
- Basic understanding of general insurance products and services; prior experience in insurance or financial services is an advantage.
- Bachelor’s degree in business, commerce, finance, or a related field is preferred.
- Ability to work on-site in Guwahati, adapt to a fast-paced environment, and uphold high ethical and professional standards.
Click on Apply to know more.