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Valet Parking Assistant Manager - Carillon Hotel and Spa

Salary

$45k

Min Experience

1 years

Location

Miami Beach, Florida, United States

JobType

full-time

About the job

Info This job is sourced from a job board

Overview

About the role

The Assistant Manager is responsible for supporting and, when delegated, leading the overall management of a parking facility. This role supervises staff, manages operational processes, and exercises independent judgment in staffing, client relations, and financial performance. The Assistant Manager acts as second-in-command and assumes full operational responsibility in the absence of the Operations Manager.

Key Responsibilities

Supervise and manage location staff, including delegating tasks, coaching, conducting performance evaluations, and ensuring compliance with company standards.
Participate in hiring decisions, including interviewing, selecting, and onboarding new employees; make recommendations for promotions and terminations.
Assist in scheduling and workforce planning to ensure adequate coverage and operational efficiency.
Serve as a primary point of contact for clients and property managers when delegated; attend meetings and resolve client concerns to maintain strong relationships.
Monitor and manage facility maintenance and safety standards, including overseeing maintenance projects and ensuring timely completion.
Oversee ticket inventory, cash flow, audits, and loss prevention strategies; implement corrective actions as needed.
Review and analyze daily, weekly, and monthly operating reports; make operational adjustments to achieve budget goals and improve profitability.
Exercise discretion and independent judgment in resolving escalated guest concerns, operational issues, and staffing challenges.
Respond to incidents and accidents promptly, ensuring compliance with safety protocols and reporting requirements.
Communicate professionally with guests, clients, and team members at all times.

Skills, Knowledge and Expertise

SKILLS, KNOWLEDGE AND EXPERTISE:

High school diploma or equivalent; some college preferred.
1–2 years of experience in parking operations, hospitality, or customer service.
Previous supervisory or lead experience preferred.
Strong communication and problem-solving skills.
Ability to work flexible hours, including evenings, weekends, and holidays.

REQUIREMENTS:

Valid Driver License and good driving record.

BACKGROUND CHECK REQUIREMENTS:

Standard Criminal Search + MVR

PHYSICAL DEMANDS:

Ability to stand, walk, and move around the facility for extended periods.
Ability to lift up to 25 lbs occasionally.
Ability to drive

WORKING CONDITIONS:

Outdoor and indoor environments; exposure to weather conditions.
Fast-paced, customer-focused setting.

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for

this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Join our team and enjoy an outstanding benefits package, including:

Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones

About the company

Provides technology-driven parking management and valet services across North America.

Skills

compliance

customer service