Parking Enforcement - Pullman ( Part Time )

Reimagined Parking

Salary: $37k
Location: Pullman, Washington, United States
Job type: Part-time

Required skills

Microsoft Windows
Android OS
iOS
Parking Enforcement system

About the role

Position: Parking Enforcement (Part-Time)
Location: Downtown Pullman
Schedule: Monday to Friday (Weekends optional)
Pay: $18/hour
***** 10 hours a week max *****

The Parking Enforcement Officer monitors the property for any vehicles that have not paid for parking. The Parking Enforcement Officer will issue violation tickets to unpaid vehicles. Also, will assist customers with issues related to mobile phones and pay by phone app. The Parking Enforcement Officer will work closely with fellow team members, to ensure that quality and safety standards are met at all times as well as adhering to state and local laws. If you enjoy working in a high energy, challenging environment, then this job is for you!

PHYSICAL DEMANDS:

Able to walk, stand for up to 2 hours
Able to bend, crouch, reach
Able to use stairs when required

WORKING CONDITIONS:

Work is performed outdoors for extended periods of time including up to the entire duration of shift.
Employees are subject to environmental conditions including extreme heat and cold weather.
Protection from weather conditions may be provided, but not necessarily from temperature changes.

Key Responsibilities

Deliver exceptional customer service experience, especially in difficult situations.
Remain calm and professional even when dealing with challenging customers.
Utilize Enforcement system and monitor for compliance with parking policy and procedure.
Issue fee notices to vehicles not in compliance with parking policy and procedure.
Utilize Parking Enforcement system to enforce time limits within specific posted areas.
Maintain the appearance of the Parking Area.
Follow up with management on any potential customer service issues.
Assist merchants with issues related to parking validation system
Assist customers with proper use of pay stations and perform minor maintenance as needed.

Skills, Knowledge and Expertise

Prefer high school diploma or equivalent.
Experienced with Microsoft Windows PCs and related applications (Word / Excel / Access / Outlook)
Comfortable with devices running both Android and Apple Operating Systems
Excellent verbal and written communication skills

About Reimagined Parking

Provides tech-powered parking and transportation management services.

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