Website:
storysideup.com
Job details:
Regional Retail Manager | Luxury Retail | Mumbai
StorySideUp is hiring a Regional Retail Manager for a leading luxury retail client in Mumbai. Company details will be shared with shortlisted candidates.
Role Overview
- Multi-store leadership role responsible for commercial performance and operational excellence across an assigned cluster
Commercial & Business Management
- Drive sales growth and profitability across multiple stores in the cluster
- Monitor retail KPIs — conversion, ATV, UPT, NSV, and sell-through — across all locations
- Develop and implement action plans to improve store productivity and revenue
- Review business performance across stores and provide strategic inputs to leadership
Team & Leadership
- Lead, mentor, and coach Store Managers and store leadership teams
- Conduct regular store visits and leadership reviews
- Drive people management practices including hiring, performance management, and succession planning
Customer Experience
- Ensure consistent luxury service standards across all stores
- Drive VIP client engagement and clientele initiatives
Operations & Compliance
- Ensure all stores adhere to brand SOPs and operational guidelines
- Monitor audit compliance, stock management, and inventory optimization
- Oversee visual merchandising implementation and seasonal campaigns
What We're Looking For
- Graduate or postgraduate in Business Administration, Retail Management, or a related field
- 10 to 15 years of retail experience, preferably in premium or luxury retail
- Minimum 5 years in a multi-store leadership role
- Strong commercial acumen, leadership presence, and strategic thinking
Click on Apply to know more.