Michael Paige
Website:
michaelpage.com
Job details:
- Drive regional operations strategy, ensuring standardization, efficiency, and scalability
- Own and deliver regional P&L performance (Revenue, GCM, DSO) with strong financial discipline
- Lead end-to-end operational execution across multi-site and key accounts
- Build and strengthen relationships with corporate clients for retention and growth
- Develop and implement SOPs, MIS frameworks, and process improvement initiatives
- Oversee client onboarding, transitions, and service delivery excellence
- Monitor invoicing, collections, and resource utilization to optimize cash flow
- Drive client satisfaction, feedback incorporation, and continuous improvement programs
- Lead, mentor, and build high-performing teams with strong succession planning
- Ensure compliance, risk management, and audit readiness across operations
- 15-20 years of experience in operations within services/facility management or similar sectors
- Proven experience in handling regional or large business P&L (non-negotiable)
- Strong track record in managing large, dispersed teams and multi-location operations
- Strategic thinker with hands-on execution capability
- Excellent stakeholder management and client-facing experience
- Data-driven decision maker with strong financial acumen
- Demonstrated ability to scale operations and drive transformation
A leading integrated services organization with a strong national footprint, delivering facility management and operational solutions to large enterprises. The company is known for its structured processes, marquee client base, and a strong focus on operational excellence, innovation, and scalable service delivery.
- A high-impact leadership role with full regional ownership
- Opportunity to manage and grow a large-scale business portfolio
- Direct visibility with senior leadership and influence on business strategy
- Competitive compensation aligned with P&L responsibility
- A platform to drive transformation, innovation, and long-term growth
A senior leadership role responsible for driving regional operations, profitability, and client satisfaction across a large, multi-site portfolio. The role demands end-to-end ownership from strategy and execution to P&L management and team leadership.
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