Spandana Sphoorty Financial Limited
Website:
spandanasphoorty.com
Job details:
Company Description
Spandana Sphoorty Financial Limited (SSFL) is a Non-Banking Finance Company (NBFC) licensed by the Reserve Bank of India and reclassified as an NBFC-Micro Finance Institution (NBFC-MFI) since April 2015. Rooted in a mission to empower low-income households, particularly women, Spandana focuses on improving livelihoods, enhancing self-esteem, and strengthening socio-economic status across rural and urban areas. The company offers a range of financial products, including micro-credit, loans against gold jewelry, and farm equipment financing, through both group-based and individual lending models. Established in 1998 as a society, Spandana has grown into a trusted financial partner by aligning its services to meet the unique economic needs of the communities it serves. For more information, please visit www.spandanasphoorty.com.
Role Description
The Regional Collections Manager will be responsible for overseeing the loan collection process across assigned territories, ensuring compliance with company policies and legal regulations. Key responsibilities include monitoring collection performance, implementing strategies to improve recovery rates, managing and mentoring collections staff, conducting training sessions, and resolving escalated collection cases. This is a full-time, on-site role based in Bhagalpur, requiring the candidate to work closely with local branches and community members to ensure effective and ethical collection practices.
Qualifications
- Strong knowledge of collection processes, tracking systems, and recovery strategies.
- Experience in managing and leading teams, including team training and performance evaluation.
- Excellent communication, negotiation, and conflict resolution skills.
- Proficiency in data analysis, reporting, and using tools to track collection metrics.
- Sound understanding of micro-finance or NBFC sector operations is preferred.
- Ability to work effectively in rural and urban settings, with a community-focused approach.
- Bachelor’s degree in Finance, Business Administration, or a related field. A Master’s degree is an added advantage.
- Willingness to travel within the region as needed for operational needs.
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