Website:
clicktoofly.com
Job details:
Experience: 2–6 years
Industry: Travel / OTA / Airline / Hospitality / BPO / Payments
📍 Location: Gurugram- Udyog Vihar (On-site)
🚕 No cab facility (ideal for nearby candidates/self-commuters)
Job Summary
We are looking for a detail-oriented Refunds, Cancellation & Change Specialist with experience in the travel / airline / OTA industry to manage post-booking operations including ticket changes, cancellations, refunds, and schedule modifications. The role requires strong knowledge of PPC.
Required Skills
Experience in travel agency / OTA / airline / ticketing / BPO
Knowledge of cancellation, refund, reissue, exchange process
PPC
Understanding of airline fare rules & penalties
Strong attention to detail
Ability to handle high-volume transactions
Click on Apply to know more.