Software Support Engineer

The Software Support Engineer job, based in Eastbourne will be responsible for troubleshooting across virtual server environments across a variety of global clients. This will include providing customer support for machine-to-machine communications. The software support engineer will be working with SQL Server, Linux, and bespoke software running in complex customer environments. Skills and Competencies required of the Ideal Software Support Engineer job will include: Currently working at a software solution provider with experience supporting custom software deployed across customer sites. Familiar with software architecture and how systems interact. Must be capable of diagnosing whether issues stem from the customer's environment, networking, infrastructure, or the software itself. Familiarity with C# /.NET is a plus, but not essential, could be C++, etc. The focus is on troubleshooting, integration, and architecture.