Service Desk Analyst II
Redhelm Labs
- Experience
- 3+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- Windows
- macOS
- Active Directory
- Group Policy
- Hyper-V
- VMware
- TCP/IP
- VPN
- Microsoft 365
- Microsoft Entra ID
- Exchange
- MFA
About the role
Requires 3+ years of professional IT support experience, ticket-based and MSP experience, high school diploma, advanced troubleshooting skills, and familiarity with Windows, macOS, Active Directory, Microsoft 365, networking, virtualization, and security.
About Redhelm Labs
RedHelm is a managed IT and cybersecurity provider serving businesses with cloud, infrastructure, and advisory support.
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