Customer Success Associate

We are seeking a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success Associate upon successful completion of our traineeship program. In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions. Responsibilities of the Candidate: Learn our platform Recruit CRM and understand the recruitment business. Handle client queries via chat, email and video calls to gain experience. Understand and convey customer needs to the team. Solve user challenges, providing solutions or workarounds. Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery. Traineeship Details: Traineeship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per month.

Recruit CRM is a leading customer relationship management (CRM) platform that helps companies manage their sales, marketing, and customer service operations. The company is committed to providing innovative solutions that enable its clients to build stronger relationships with their customers and drive business growth.