Website:
ujpallazzio.com
Job details:
Company Description UJ PALLAZZIO - Business Class Luxury Hotel is a professionally managed hotel in Tiruvannamalai, Tamil Nadu, offering comfortable, clean, and reliable accommodation to families, pilgrims, business travelers, and group guests. Located on Vellore–Tiruvannamalai Road in Deepam Nagar, the hotel provides excellent road connectivity while maintaining a peaceful environment away from crowded temple areas. It is situated approximately 6 km from Arunachaleswarar Temple, making it a convenient option for devotees and visitors. Guests benefit from well-appointed, centrally air-conditioned rooms with complimentary high-speed Wi-Fi, lift access, secure private parking, CCTV surveillance, 24/7 hot water, power backup, and complimentary vegetarian breakfast. The hotel focuses on delivering exceptional hospitality and a relaxing experience for business travel, family stays, pilgrimage visits, corporate stays, and group bookings.
Role Description This is a full-time, on-site Receptionist role based at UJ PALLAZZIO in Tiruvannamalai, Tamil Nadu. The Receptionist will manage front desk operations, including greeting guests, handling check-in and check-out procedures, and ensuring a smooth arrival and departure experience. Day-to-day responsibilities include answering phone calls, responding to inquiries, managing reservations, updating guest records, and coordinating with housekeeping and other hotel departments. The role involves handling payments, maintaining accurate logs, addressing guest requests and concerns promptly, and providing courteous, professional customer service at all times. The Receptionist will also support basic clerical tasks such as filing, document preparation, and maintaining front office supplies and cleanliness.
Qualifications
- Strong customer service and communication skills to interact professionally with diverse guests and colleagues.
- Proficiency in receptionist duties, including check-in/check-out procedures, reservation handling, and guest record management.
- Excellent phone etiquette and ability to manage multiple calls and inquiries efficiently.
- Basic clerical skills, such as data entry, filing, document handling, and managing front office materials.
- Ability to use hotel management or booking software, email, and standard office applications.
- Prior experience in hospitality or front desk roles is preferred but not mandatory.
- High school diploma or equivalent; additional hospitality or customer service certification is an advantage.
- Professional appearance, punctuality, attention to detail, and readiness to work flexible hours as needed.
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