Toprankers
Website:
toprankers.com
Job details:
Company Description Toprankers is a leading ed-tech and educational institution focused on test preparation for students pursuing diverse career paths beyond traditional medical and engineering fields. Since 2016, the organization has grown into a well-recognized brand, having tutored over 200,000 students and consistently delivering strong results. Through its specialized “House of Brands” for UG and PG programs—including LegalEdge, SuperGrads, Creative Edge, Judiciary Gold, and more—Toprankers supports aspirants in law, management, design, architecture, and judicial services. The company also offers career counseling through Toprankers Udaan for students from grade 8 onwards. With a national presence across 58 centers, a head office in Bhopal, and a corporate office in Bengaluru, Toprankers blends modern technology with traditional teaching to provide a rich learning experience.
Role Description The Receptionist role at Toprankers is a full-time, on-site position based in Thiruvananthapuram. The Receptionist will be responsible for greeting and directing visitors, answering and routing phone calls, and managing front desk inquiries in a professional and courteous manner. Daily tasks include handling incoming and outgoing mail, maintaining visitor logs, scheduling appointments, and providing basic information about Toprankers’ programs and services. The role also involves supporting administrative and clerical activities, such as data entry, filing, and coordination with other departments to ensure smooth center operations. The Receptionist serves as the first point of contact, helping create a welcoming and organized environment for students, parents, and guests.
Qualifications
- Strong customer service orientation with the ability to interact professionally and empathetically with students, parents, and visitors.
- Excellent communication skills, including clear spoken English and local language proficiency, with confident interpersonal and listening abilities.
- Proficient phone etiquette and reception duties, including managing multiple calls, directing inquiries, and maintaining a courteous front desk presence.
- Clerical skills such as basic computer literacy, data entry, filing, and handling routine administrative tasks accurately.
- Ability to stay organized, manage time effectively, and maintain composure in a busy educational environment.
- Prior experience in a receptionist, front office, or customer-facing role in education or service-oriented sectors is an advantage.
- Minimum educational qualification: Higher Secondary or equivalent; a diploma or degree in any discipline is preferred.
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