Nova IVF Fertility
Website:
novaivffertility.com
Job details:
Company Description
Nova IVF Fertility (NIF) is a leading chain of infertility treatment centers in India, known for its high success rates and ethical clinical practices. With over 120 centers across 70+ cities, Nova IVF Fertility has achieved more than 100,000 IVF pregnancies and brings world-class IVF treatment standards and advanced embryology protocols to India. Backed by highly experienced IVF specialists and embryologists, NIF provides personalized treatment plans to improve pregnancy outcomes. Now part of Asia Healthcare Holdings (AHH), Nova IVF Fertility continues to expand its presence across the country while maintaining exceptional care and advanced medical services.
Role Description
This is a full-time, on-site Receptionist role located in Thane. The Receptionist will be the first point of contact for visitors and will manage the front desk. Responsibilities include greeting and directing patients, managing phone calls, scheduling appointments, maintaining records, handling inquiries, providing general information about services, and offering excellent customer service. Additional duties may include assisting with general administrative and clerical tasks to ensure the smooth functioning of the center.
Qualifications
- Excellent Phone Etiquette and Receptionist Duties, including managing front desk operations and directing visitors
- Proficiency in Clerical Skills such as data entry, record maintenance, and scheduling
- Strong Communication skills, both written and verbal, in English and local languages
- Exceptional Customer Service abilities, with a professional and helpful demeanor
- Basic computer knowledge and familiarity with office management tools and software
- Previous experience in a similar role or in a healthcare setting is a plus
- High school diploma or equivalent; additional training or certification as a receptionist or secretary is an advantage
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