Virtual Patient Care Coordinator

Overview Are you looking for a career, not just a job? We're looking for a skilled Virtual Patient Coordinator to join our innovative team who is consistently raising the bar on service. You must speak in an English Accent and write perfect English for this position. This is an in-person position where you will provide customer service to our healthcare patients. We are a USA-based healthcare company. You will provide customer service by taking incoming calls and utilizing our live chat software on our websites. We are a top-rated healthcare company based in Washington State, USA. Our mission is to serve our patients and provide them with the highest quality of care, service and privacy. We are seeking a qualified professional to join our winning team for the role of Customer Service Representative. We seek an energetic professional who is interested in growing their career while helping people. We offer room for advancement including leadership opportunities. We believe in the value of investing in our employees by creating a positive culture to train, develop, and motivate our team. We will set you up with the tools for professional success! Responsibilities: Provide outstanding customer service, schedule appointments, identify patient needs, and provide absolute privacy. You will be taking incoming calls and utilizing our online live chat software to communicate with patients. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding appointments. Preferred: Customer service and/or sales experience Must speak and write perfect English Must be comfortable with interacting with USA people Strong oral and written communication skills Possess a positive attitude Requirements: Ability to work 24x7 shifts (rotational) and weekend availability. Ability to speak in a US/UK accent with perfect diction and pronunciation.

We are a top-rated healthcare company based in Washington State, USA. Our mission is to serve our patients and provide them with the highest quality of care, service and privacy.