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Job details:
Real Estate Pre-Sales / CRM Executive
Company: Shubh Laabh Propmart Private Limited
Location: Greater Noida, Uttar Pradesh
Job Type: Full-Time, On-Site
Work Timings: 9:30 AM to 6:30 PM
Week Off: Wednesday
Compensation: Fixed Salary + Performance-Based Incentives
Company Description
Shubh Laabh Propmart Private Limited is a growing real estate and construction company serving clients across the Delhi-NCR region. The company works across residential, commercial, and other property segments, assisting buyers and investors throughout their property journey.
Our team works closely with clients, developers, and industry stakeholders in a fast-paced, technology-driven, and performance-oriented environment. We offer employees opportunities to learn, grow within the real estate industry, and build a long-term career based on performance, capability, and initiative.
Role Description
We are looking for a smart, proactive, and target-oriented Real Estate Pre-Sales / CRM Executive for our Greater Noida office.
The primary responsibility of this role is to handle inbound and outbound leads, understand customer requirements, qualify prospects, maintain accurate CRM records, conduct structured follow-ups, and generate appointments and site visits for the sales team.
The candidate will act as the first point of contact for prospective buyers and should be capable of communicating confidently, understanding customer intent, using technology efficiently, and converting enquiries into qualified sales opportunities.
Key Responsibilities
- Handle inbound leads generated through digital marketing campaigns, property portals, referrals, databases, and other sources.
- Make outbound calls to prospective buyers and existing database leads.
- Respond promptly to new enquiries through calls, WhatsApp, and other communication channels.
- Understand customer requirements including budget, preferred location, property type, purpose of purchase, and purchase timeline.
- Qualify leads based on customer intent, financial readiness, requirement fit, and purchase timeline.
- Explain relevant project details, pricing, location advantages, payment plans, and key features.
- Schedule customer meetings and site visits for the sales team.
- Conduct systematic follow-ups with interested, warm, dormant, and future leads.
- Maintain complete and accurate lead information, call notes, follow-up dates, and lead status in the CRM.
- Coordinate qualified leads with Relationship Managers and the sales team.
- Ensure timely and complete handover of customer requirements and discussion points to the assigned salesperson.
- Follow up on scheduled site visits and assist in improving site-visit conversion.
- Maintain proper CRM hygiene and ensure no genuine lead is missed due to delayed or incomplete follow-up.
- Support marketing campaigns by providing feedback on lead quality, customer objections, and market response.
- Coordinate with sales, marketing, operations, and management whenever required.
- Work towards assigned calling, qualification, site-visit, follow-up, and conversion targets.
Candidate Requirements
- Previous experience in real estate pre-sales, telecalling, inside sales, CRM, customer relationship management, or property sales is preferred.
- Freshers with strong communication skills, confidence, and the right attitude may also be considered.
- Good verbal communication skills in Hindi and English.
- Strong customer-handling and interpersonal skills.
- Should be smart, presentable, quick to learn, and capable of understanding customer behaviour.
- Should have a problem-solving mindset and the ability to work independently instead of depending on constant supervision.
- Should be comfortable using technology and learning new digital tools.
- Should know how to use AI tools such as ChatGPT and similar platforms for improving productivity, research, communication, follow-up preparation, customer understanding, and day-to-day work efficiency.
- Candidates who actively use AI and technology to work faster and smarter will be preferred.
- Ability to understand customer requirements and communicate property information clearly.
- Comfortable making a high volume of calls and conducting regular follow-ups.
- Basic understanding of the Greater Noida, Noida, and Delhi-NCR real estate market will be an advantage.
- Working knowledge of CRM software, WhatsApp, MS Excel, and basic MS Office tools.
- Good organizational skills and discipline in maintaining lead records and follow-up schedules.
- Target-oriented and comfortable working in a performance-driven environment.
- Ability to work full-time from the Greater Noida office.
Education
Masters degree preferred. Candidates with relevant experience, strong communication skills, and demonstrated sales capability may also be considered.
Compensation & Incentives
The role offers:
- Competitive fixed monthly salary
- Performance-based incentives
- Incentives linked to defined parameters such as qualified opportunities, site visits, bookings, and business generated
- Growth opportunities based on consistent performance, capability, and contribution
Work Schedule
Work Timings: 9:30 AM to 6:30 PM
Work Location: Greater Noida, Uttar Pradesh
Job Type: Full-Time, On-Site
Weekly Off: Wednesday
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