Website:
northrise.com
Job details:
Company Description
NORTHRISE is at the forefront of North India’s real estate transformation, creating innovative residential and commercial spaces that embody modern living and working. Focused on sustainability and cutting-edge design, the company is committed to building integrated communities that enhance the quality of life. Headquartered in Greater Noida, NORTHRISE takes pride in its meticulously planned and visionary projects, which have garnered lasting significance. Each development is a testament to the company’s dedication to eco-conscious practices and pioneering architectural excellence.
Role Description
v Build & maintain relationships with clients.
v Escalating & resolving the concerns as raised by clients.
v Conduct business reviews to make sure that the clients are satisfied with the service.
v Coordinate with Internal departments to ensure that the business needs are fulfilled effectively.
v Responsible for leading the Post Sales CRM Operations, payments and collections.
v Issuing Payment Receipts, demand letters and reminders accordingly.
v Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process.
v Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.
v Ensure regular monitoring of project, progress and update the clients on the same.
v Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service.
v Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same.
v To maintain relationship with clients and coordinate on client queries post booking formalities till possession.
v To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc.
v To identify the discrepancies and keep them into the notification of the Management at the right time.
v To prepare various reports on daily, weekly, quarterly and monthly basis.
v Excellent communication and interpersonal skills.
v Experience in real estate industry.
Skills and requirements
v Graduate with 4-5 years of experience in the same profile.
v Candidate must be presentable and good communication skills.
v Preferred only Real Estate Industry with the experience of residential/ commercial project.
v Solid written and verbal communication skills.
v Working knowledge of MS office and advance Excel.
v An ability to manage marketing projects end-to-end.
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