About the role
The Director of Engineering leads team leaders whose teams build and maintain the engineering of a large product suite. As a director, this person is responsible for connecting business area strategy and team goals to ensure they are aligned and interacting seamlessly.
Responsibilities
3 years of experience in Salesforce Marketing Cloud
5 years of experience developing and setting Marketing Technology strategy
Salesforce Certified or Salesforce Marketing Cloud - Email Specialist (or higher) Certified
Stay informed of trends and changes in the broader technology, business, Marketing Technology and Data, and regulatory landscapes
Actively identifying and guiding optimization opportunities across the technology stack - specifically marketing technology and leveraging our tools to their fullest potential
Mentor and support team leaders and team members relating to their role responsibilities and continued career development.
Lead/mentor their team on software delivery and day-to-day tasks (when applicable)
• Actively participate in OKR delegation for their team
• Work with higher level leader(s) to develop the strategic plan for their team
• Communicate and embody the culture, vision and overall direction of their team
• Lead, guide and evaluate the work of direct report leaders
• Work with senior/executive leadership to implement the strategic plan for their team
• Advocate for prioritizing and mitigating major incidents and drive the strategy around new processes that mitigate future
incidents
• Strategically tie threads with senior leadership between business domains on the train, product stakeholders, cross-team
relationships and cross-train relationships through extensive knowledge and understanding of business processes
• Collaborate with senior leadership in supported business areas to drive more efficient workflow processes
• Lead and support their team members/direct report leaders on their performance and career development goals
• Proactively collaborate with the Pulse and their leader on forecasting and staffing talent needs for their team
• Apply lean/Agile values and principles to a software delivery team
• Develop and refine best practices and process to guide teams through Agile methodology
• Make critical process improvement recommendations
• Support the intake and prioritization process for technology work requests for the supported group of technology teams
• Assist teams in capturing and breaking down delivery of more complex requests that require coordination between teams
About the company
Hi there! We're Razorfish. We've been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What's different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.